We want you to be completely happy with your purchase. If something isn't right, our return policy makes it easy to send items back.
You have 14 days from the date you receive your order to request a return. Items must be returned unused, in their original condition and with all packaging, accessories and documentation included.
Once we receive and inspect your returned item, we'll process your refund to your original payment method within 14 days. You'll receive a confirmation by email when your refund has been issued.
If your item arrives faulty or damaged, please contact us straight away. We'll arrange a replacement, repair or full refund at no extra cost to you, in line with your rights under the Consumer Rights Act 2015.
For hygiene and safety reasons, certain items such as earphones or opened software may not be eligible for return unless faulty. We'll always make this clear before you buy.
If you are returning an item because you changed your mind, you are responsible for the return shipping cost. If the item is faulty or we made an error, we'll cover the return cost.
If you have any questions about this return policy, please get in touch:
BayMobiles
Phone: 0333 091 2480
Email: info@baymobiles.online
Website: baymobiles.online